400 calls for 400 calls _ _ Shenbei abundance and IT centers provided by the Shenyang City, HSBC and IT center. Shenyang abundance and Information Technology Center (www.4000010001.com) Liaoning Shenyang, e-commerce leader, over the years, the company is implementing scientific management, innovation and development, the principle of honesty and trustworthiness, and satisfy customer needs. HSBC and IT center in the leadership with the staff warmly welcome all inquiries negotiations to create abundance and IT center a better future. 400 business known as "unified national access code business," is a composition by the 10 digit access number for the country's only 400 telephone companies around the country without having to dial the area code to dial for 400 telephone companies to install without adding hardware, software, equipment 400 telephone charges, just the original 400 number and business entity telephone number (landline and mobile phones) binding, you can answer calls from 400 callers through the company's original landline and mobile phones. The only 400 number, easy to remember, has become a symbol of many companies, greatly enhance the corporate image, more ringtones, intelligent voice navigation, audio, voice mail and other powerful features, a number of large enterprises to create a virtual call center. Agent - Agent or agent who refers to the call center staff to answer customer calls a generic term, translated as: agent or agent staff. There are similar to the title of the staff, but they are not known. Such as: Operator - (phone) operator Attendant - Attendant Representative - business representative or commissioner (known) Customer service representative (CSR) - a customer service representative or commissioner Customer support representative (CSR) - customer support representative or commissioner Telephone sales representative (TSR) - telephone sales representatives Commissioner Technical support representative (TSR) - technical support representative or commissioner Telemarketer - telemarketing representative or commissioner