More practical than 800 phone 800 phone does not support cell phone user dials 400 phone is an upgraded version of the 800 telephone support 700 million mobile phone users, including all landline and mobile phones, PHS phone user dials 400 and 400 telephone companies lower rates, function better. New calls recording, voicemail, satisfaction surveys, customer service job number broadcast, independent management background and many other features, is the enterprise unified national service number choice. Agent callback button - Call Agent button refers to a feature of the Internet-based call centers, which feature allows customers to browse a company's Web site, if he wished to communicate with the company staff can press this button to achieve online voice conversation . Agent logon / logoff - Agent login or logout refers to a procedure 400 telephone inquiries, to warn of the ACD system available agent. Agents began to work, they will login to the system, work will log out. Some systems, seats may only operate a function key realization login or logout, but some systems will need to enter the code. 400 phone open, abundance and Information Technology Center, Harbin, Shenyang 400 calls provided by HSBC and IT center. Shenyang Feng and Information Technology Center (www.4000010001.com) quality services and products, and are subject to approval and trust of new and old customers and the industry. Our company is a certified member of the whole network Commercial Union, Commercial Union Support icon on the page, you can talk directly to our customer service staff, to our future cooperation happy!