Industry trends edit 400 customer telephone system is the use of computer telephony integration (Computer Telephone Integration network call center, CTI) technology integrated information service system set up, also known as enterprise customer service center. The establishment of this center allows companies to deal with in the shortest time possible number of user calls, including user consultation, service, inquiries, orders, complaints, etc. call center products, provide good services for business users. Users can get convenient and efficient services through a unified call center service number (such as 800, 400 calls). Agent - the agent or agents who refers collectively to answer customer calls the call center staff, translated as: agent or agents who. There are similar to the title of staff, but they are not known. Such as: Operator - (telephone) operator Attendant - attendant Representative - business representative or commissioner (known) Customer service representative (CSR) - a customer service representative or commissioner Customer support representative (CSR) - customer support representative or commissioner Telephone sales representative (TSR) - telephone sales representatives Commissioner Technical support representative (TSR) - technical support representative or commissioner Telemarketer - telemarketing call center representative or commissioner promotion, Dehui City call center, Shenyang and HSBC provided by the Shenyang City HSBC and Information Technology Center. Shenyang City HSBC and Information Technology Center (www.4000010001.com) (www.tz1288.com) strong, credible, in Shenyang, Liaoning province IT project cooperation industry has accumulated a large number of loyal customers. The company better work attitude and constantly improving innovative ideas will lead abundance and information technology center and you hand in hand into the brilliant, for a better future!