Industry trends edit 400 customer telephone system is the use of computer telephony integration (Computer Telephone Integration, CTI) technology integrated information service system set up, also known as enterprise customer service center. The establishment of this center allows companies to deal with in the shortest time possible number of user calls, including user consultation, service, inquiries, orders, complaints, etc., to provide a good service for the user enterprise. Users can get convenient and efficient services through a unified call center service number (such as 800, 400 calls). Many companies want to choose 400 calls, then promote the call center, how about that call? Be able to bring what advantage? Now we have to analyze it! One advantage: 400 calls for enterprises to solve the problem more intractable line is busy, so you can enhance the efficiency of its call center network, so that enterprises can promote better. 400 belongs to a new generation of development of a business phone call, it's not the area code of the points, can enhance the corporate image, but also the strength of the enterprise fully reflected. 400 calls can provide enterprises with better publicity or investment, it can support multiple customers at the same time telephone counseling, greatly improving the investment results are trustworthy business partner. Network call center _ abundance and Information Technology Center (online consultation) _ Daqing City call center provided by Shenyang City, HSBC and Information Technology Center. Shenyang City HSBC and Information Technology Center (www.4000010001.com) (www.tz1288.com) is Shenyang, IT project co-leader, over the years, the company is implementing the scientific management, innovation and development, the principle of honesty and trustworthiness, the maximum Limits to meet customer needs. In abundance and IT central leadership with the staff warmly welcome all inquiries negotiations to create abundance and IT center a better future.