Customer phone system includes call processing, routing selection, automatic voice response, seats attendant management, call and database integration of multiple technologies, according to the user's needs, we can provide different functions of services. For example: The content of the call center service products, the user is present in the product during use issues will be directly transferred to an agent familiar with the problem of staff at the 400 telephone companies, to provide users with more convenient services. Call center and customer feedback information to improve and enhance the quality of customer service for enterprises to bring good economic benefits, but also for enterprises to establish a good external image. Advantage two: 400 phone can establish 24-hour customer service center for the enterprise. Nowadays, the latest release of the 400 telephone can be bound phone, fixed line and PHS, etc., even in the case of the holidays can also get in touch with the customer contact application 400 calls, so you can ensure that the company calls do not miss that for the development of enterprises have significance. Three advantages: 400 phone companies can ease the cost of hardware. For the purposes of 400 400 telephone calls, which do not necessarily put into hardware that companies can set up a call center, so that companies can save a lot of investment costs, so companies can easily implement customer management, to facilitate the company's internal management. Four advantages: 400 phone can fully enhance the corporate image. In most people's thinking 400 phone agent 400 calls are generally the strength of large companies will have a number, so this is one way to enhance the corporate image, and promoting and improving service levels. 400 call center, abundance and Information Technology Center, Shenyang 400 calls provided by the Shenyang City HSBC and Information Technology Center. Shenyang City HSBC and Information Technology Center (www.4000010001.com) (www.tz1288.com) is Shenyang, IT project co-leader, over the years, the company is implementing the scientific management, innovation and development, the principle of honesty and trustworthiness, the maximum Limits to meet customer needs. In abundance and IT central leadership with the staff warmly welcome all inquiries negotiations to create abundance and IT center a better future.