Agent callback button - Call Agent button refers to a feature of Internet-based call center, this function allows customers to visit a company's website, if he wants to communicate with the company personnel can press this button for online voice chat . Agent logon / logoff - Agent Sign In or Sign refers to a procedure to alert ACD system of the agent availability. Call center agents start work, they will login to the system set up call center, work will log off the system. Some systems, seats only operate a function key possible cases login or logout call center, but some system will need to enter the code. System Features Editor 1. unified number dialed "400xxxxxxx" for - for the country's unified access code; in any country within the caller simply call the "400xxxxxxx" number, without dial the area code. 2. The calls by the Lord, called pay-sharing only charge the caller call center business in local city calls, the called party have to pay long-distance charges. Customers can take advantage of cost control, effective cost control. 3. Use a wide range of telephone, PHS, mobile phones can make and use a wider range. Call centers, call center Huludao, Shenyang and HSBC provided by the Shenyang City HSBC and Information Technology Center. Shenyang City HSBC and Information Technology Center (www.4000010001.com) (www.tz1288.com) strong, credible, in Shenyang, Liaoning province IT project cooperation industry has accumulated a large number of loyal customers. The company better work attitude and constantly improving innovative ideas will lead abundance and information technology center and you hand in hand into the brilliant, for a better future!